Shipping & returns

Orders placed on can be exchanged or returned within 30 days of receiving your order to the Downtown Team shop at:

43 E 4th Street

Cincinnati, OH, 45202

Online orders are not processed on weekends or after 5pm on weekdays, please allow up to 48-72 business hours for your order to be processed. 

Orders are processed in the order in which they are received.

Curbside Pick-up: Please head to the Downtown office (14 E 4th St.), park in the 10 minute parking on the left side of the road, call XXX-XXX-XXXX with your order # and name, someone will bring your order out to your vehicle.

In-Store Pick-up: Please head to the Downtown Team Shop (43 E 4th St.) during open hours listed on the website *link*